Support & Assistance
Get in touch with BirdieGlobal
Have a question about a trip, need help with driver document verification, or want to report an issue? Our Hampton Roads team is here to assist you.
Send us a message
Urgent Safety Alert
If you or someone around you is in immediate danger or requires medical attention, please dial 911 immediately before contacting support.
For in-progress trip safety concerns, use the in-app Safety Shield button to immediately share live trip telemetry with your pre-configured trusted contacts.
Direct Inquiries
General Support
support@birdieglobal.techSafety & Trust Escrow
safety@birdieglobal.techPrivacy & Data Rights
privacy@birdieglobal.techServing Hampton Roads, Virginia
Mon – Sun: 8:00 AM – 10:00 PM EST